Sitecore

Capabilities

Advanced Marketing Technology for digital transformation of your business.

With Sitecore, you can create unmatched customer experiences:

  • One platform to manage personalized content delivery across channels and at scale
  • Multi-site and multi-lingual content management system (CMS)
  • Central repository for all customer interaction data
  • Headless architecture powers ability to create content once and display it anywhere
  • Native analytics, testing, optimization, and machine learning capabilities

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    Choosing the right partner

    For most organizations, digital transformation is necessary to meet today’s heightened customer expectations. And it’s about more than upgrading to the latest technology. It requires updating processes and people too. It’s not easy, but it can be done.

     

    Why Omnia?

    • Over 60 certified Sitecore consultants
    • Delivered the most Sitecore implementations in the MENA region
    • Global agency with a highly experienced team
    • A digital experience-focused agency

    Sitecore Partner

    Platinum Partner

    Providing customer experience management at scale and the ability to integrate deep Sitecore knowledge, thought leadership and best practice into every stage of the customer lifecycle we utilise Sitecore for our clients to deliver web content management and multichannel marketing automation at the highest industry level.

    Sitecore's strengths

    Deliver targeted, relevant content across channels

    • Personalize content based on both explicit and implicit information
    • Quickly adjust personalization based on customer behaviour in real-time
    • Deliver personalization based on current and past interactions
    • Integrate with third-party data systems for deeper, connected personalization
    • Use the personalization dashboard to measure impact and effectiveness

    Sitecore offers the isolation of your content management portal from your public site (unlike open-source solutions). It has a sophisticated and secure permission management system. Sitecore’s security benefits from its built-in features and the fact that it doesn’t utilize third-party software or plugins (meaning, there’s no chance for them to compromise security).

    The CDP complements existing marketing strategies by activating customer insights, in real-time, to trigger unique and memorable experiences for customers across advertising, marketing, e-commerce, and customer service.

    • Allows marketers to manage the day-to-day running of the CDP with almost no support
    • Capable of collecting data from multiple sources, while unifying that data to create individual profiles
    • A web-based UI that allows marketers to segment customers into custom audiences
    • Accessible to external systems where data can be shared

    The CDP complements existing marketing strategies by activating customer insights, in real-time, to trigger unique and memorable experiences for customers across advertising, marketing, e-commerce, and customer service.

    • Allows marketers to manage the day-to-day running of the CDP with almost no support
    • Capable of collecting data from multiple sources, while unifying that data to create individual profiles
    • A web-based UI that allows marketers to segment customers into custom audiences
    • Accessible to external systems where data can be shared

    Omnia's Sitecore Portfolio

    ADNOC – Sitecore

    Emirates NBD – Sitecore Intranet

    Gulf Today – Sitecore